Health "Care"

I spent 4 hours on monday calling, redialing, having my call dropped, getting transfered, the computer system at the home delivery pharmacy, etc ALL to order my next months supply of medication AND get a shot that is needed at the end of my current round of chemo. my insurance company will only let me get these medications through this service.

I finally get home and call again, get through and am able to place the order. I felt like I was trying to do something illegal as I was getting the 10th degree from each person I talked to, "do I need this medication still?" "can I repeat my birthday" "are you sure we have your address correct" "this is how much your at taking each day"

To make matters worst, and here is where it gets complicated... go back in time with me to Jan 2011, when i get a home delivery of 5 days worth of medication. ALL but one pill is not smashed as it covered by 3 ice packs. this medication is chemotherapy and is TOXIC to the touch. they resend it, this time TAPE TIGHTLY with bubblewrap, now 3 of the 5 pills are smashed. I tell them i am done with home delivery and they understand,but they try one more time to send me the 5 pills, and that fails as well. so they allow me to pick up this medication from now on at the local pharmacy down the road from my house.Oh did i mention the delivery arrived 2 days late?

THIS CRAZYNESS from Jan left me with a issue- the home pharmacy always gives me a full 5 pills, BUT that first round back in JAN, I had to use one of the 5 from the LOCAL pharmacy to finish my orginal chemo round, which means I have 4 left over and then have to order the next round a month

So here I am, i called in the prescription for this on SUNDAY. they said they needed doctor approval. so i waited, waited, waited, and then went in to go pick it up. They claim the doctor did not authorize it. i explain i only need ONE pill. they say they can't give me it with out the authorization. We call the office, get a nurse to authorize it and teh local place is like "awesome we will contact your insurance company...

the insurance company is claiming that as of last week this medication is no long eligible for me to use. I have to pay $65 dollars our of my own pocket tomorrow to pick up this one pill. if i wanted all 5 pills I would have to pay over for them. they are refusing to cover it, even though it is working.

AT least that is what they told the local pharmacy. the insurance company then called us back saying if we use their home delivery service it will be covered by them and that they dont know how it was ever allowed to go to the local pharmacy. I am freaking out- what if they brake all these pills, what if they dont delivery on time?

I thought your health care provide was supposed to CARE about your treatment and you as a person. I guess not

I realize this is neither a funny post nor snarky... this is just me totally pissed off and really upset because they are holding my medication hostage basically